Linux Cloud Admin US
( - Louisville )

As a Linux Cloud Administrator in the US you will make the difference
This position will support our SaaS email platform, providing service to large customers for tens of millions of end users.  Core competencies required include automated deployment, virtualization and mail protocols. You will be expected to provide quick resolution of difficult technical problems and we are asking you to share your major contributions regarding technical architecture, documentation and systems project management. The close cooperation between you and the Services and Engineering teams in the rest of the larger Open-Xchange organization, means growth opportunities abound inside and outside the team. In other words, this position is a great opportunity to build a career track.

Your passion / Your job
• Lead operations of a very large scaling Email and productivity Infrastructure with superior performance in a 24x7 service infrastructure delivery model.
• Guide and provide work direction to a team of employees.
• Ensure all processes are in place and documented and whenever possible supported by tools to allow professional, reliable and transparent operations of the platform and interaction with the customers
• Ensure daily system monitoring, verify integrity and availability of all IT Infrastructure hardware, resources, systems and key processes, and review system and application logs
• Ensure Maintenance and up-to-date system and infrastructure services documentation and inventories of the platform. 
• Ensure availability and optimal performance of services through continuous assessment of IT infrastructure operations.
• Ensure the security requirements of the customers and the requirements for our security certifications (currently ISO 27001) are met and documented correctly, supporting audits and customer evaluations
• Contribute to and maintain system standards including Change Management.
• Research and recommend possible automated approaches for administration tasks.

What you bring to the table

• At least a Master degree in business, computer science, electrical engineering or similar technical field, or equivalent technical experience
• Experienced leader with 5 plus years in IT Leadership managing dynamic and diverse teams
• Ability to prioritize and execute tasks in a high-pressure environment.
• Broad technical knowledge, history of running similar hosted email services 
• Experience with hosting mission critical systems and the associated business and technical requirements
• Strong ownership skills with an attitude for tangible results
• Team player and ability to communicate well amongst peers, especially across teams and countries
• Excellent written and verbal business communication (business requirements, statements of work, proposals, workshop facilitation)
• Strong customer service skills. 
• Goal-oriented working style and high self-motivation
• Open minded personality which can bring new ideas to the table and execute them if appropriate and in line with the Open-Xchange strategy

What we offer

• A space for your own ideas
• Exciting tasks in an international & diverse team
• Home Office and the possibility to work in any office of our OX world
• The most current and jazzy equipment
• Continuous personal development
• Flat hierarchies with an "open door" policy
• Personal growth in a dynamic environment

About Open-Xchange

Open-Xchange is a developer of open source communication, collaboration, office productivity, and DNS-based security software and services. With 270+ employees and a global presence, Open-Xchange is well-positioned to meet the needs of our large Internet Service Provider, Hosting, Telecommunication, and Cable Provider audience. Open-Xchange SaaS (Software-as-a-Service) solutions are delivered by partners such as 1&1, Orange, Italiaonline, Comcast, GoDaddy, and Softbank, with more than 200 million users already using the products for private and business communication. 

The core of the product portfolio is OX App Suite with applications for email, contacts, and appointments. In addition, OX App Suite can be expanded to include additional apps such as OX Drive for managing and synchronizing documents, images, and video, OX Documents for text editing, spreadsheets and presentations and OX Guard for encrypting emails and files. Dovecot, the world's leading open source IMAP server software, and PowerDNS, a provider of secure DNS services, complete the Open-Xchange product portfolio.  

Open-Xchange is headquartered in Cologne, Germany, with offices in Bremen, Dortmund, Hamburg, Olpe, and Nuremberg. International offices include the USA, France, Finland, the Netherlands, Italy, Spain, and Japan.

If you are interested, please contact us for further information - or send us your paperless application with a cover letter including the job ID (see at the top left corner), tabular CV, certificates, salary expectations and the earliest possible date of entry by e-mail to